- Chapter 1 Brief Description of ISO 9001 Standard
- Chapter 2 Overview of Internal Audit
- Chapter 3 Stages of Audit & Initiation of Audit objectives
- Chapter 4 Preparation of Audit Plan
- Chapter 5 Conducting the Audit
- Chapter 6 Audit reporting & Completion
- Chapter 7 Learning Activity (Group study/Individual)
- Chapter 8 Roles & Responsibilities of Auditors
- Chapter 9 Audit Related Forms & Audit Checklist
Assumed Skills and Knowledge
The course would be appropriate for individuals with job titles such as: Managers, Management Representatives, Internal Quality Auditors and all those wants to implement an effective quality management system.
- Any organization which tries to satisfy its customer and other stake holders should adhere to the quality of the product or service.
- It can be achieved by implementing proper quality management system.
- This not only ensures the quality of the product or service but also increases the organization profit as it enhances customer satisfaction and retention.
- Have some Knowledge on the Management systems, including the core elements of a management system, the responsibilities of top management and the Plan, Do, Check, Act (PDCA) cycle
- Have a good knowledge on fundamental concepts of a quality management system and its seven quality management principles of ISO 9000
- Should know the necessities of ISO 9001 and its frequently used quality management terms and definitions
